1 reviews | Active since Mar 2009
HANDED OVER TO ATTORNEYS FOR MTNS LACK OF SERVICE
HAVE WRITTEN SEVERAL COMPLAINTS OVER THE LAST FEW MONTHS, SPOKE TO SUPERVISORS TO NO AVAIL!<br> I GET SOME SADDISTIC RESPONSE SAYING I WILL HAVE FEEDBACK SHORTLY YET NOTHING.<br> THIS QUERY FOR REVERSAL HAS BEEN GOING ON SINCE MARCH, IT WAS CONFIRMED TO BE BY SHIRLEY MVAKALI AS WELL AS OTHER CONSULTANTS ON HELLO PETER THAT A REVERSAL WILL BE DONE, SINCE MY CONTRACT WAS INCORRECT AND THE PROVISIONING FOR DATA WAS NOT ALLOCATED CORRECTLY, I WAS ADVISED ON HELLO PETER THAT THIS WILL BE BACKDATED TO THE START OF MY CONTRACT, NOTHING HAS HAPPENED.<br> DUE TO THE DELAY IN THIS, I HAVE NOT BEEN ABLE TO USE MY CONTRACT THIS YEAR AND I REFUSE TO PAY FOR SOMETHING I CANNOT USE AND IS NOT MY FAULT.<br> I WANT THE DATA TO BE SORTED OUT, THE REVERSAL TO BE DONE AS WELL AS THE MONTHLY FEES TO BE REVERSED FOR ALL THE MONTHS I DID NOT USE IT, I EVEN STILL PAID TWO MONTHS WHILE NOT IN USE FOR NOTHING.<br> IF POSSIBLE, PLEASE NOT ONLY WRITE OFF EVERYTHING BUT RATHER CANCEL THIS USELESS CONTRACT, IT HAS BEEN A NIGHTMARE DEALING WITH MTN, IF I DO NOT GET FEEDBACK IN 48 HOURS, I AM GOING TO THE MEDIA WHERE MY SISTER WORKS , 702 AS WELL AS LEGALLY! SORT THIS OUT!!! I HATE MTN! REFER TO REFERENCES ON SYSTEM
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your account is de-activated due to non payment and has been handed over for collection to a company called MBD
below is their contact details:
Customer Care:
Tel: +27 (0)11 ***
Fax: +27 (0)11 ***
E-mail: ***
Regards
Rajesh
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your account is de-activated due to non payment and has been handed over for collection to a company called MBD
below is their contact details:
Customer Care:
Tel: +27 (0)11 ***
Fax: +27 (0)11 ***
E-mail: ***
Regards
Rajesh
