MM
Monique M

1 reviews | Active since Mar 2015

31 May 2017, 15:22

Handed over for up to date account / No service

<p>Good day</p> <p> </p> <p>I would like to formally lay a complaint against MTN on the following basis;</p> <p> </p> <p>1) I have been handed over to Munnik Basson & Dagama Inc for an account that was brought up to date on the 2nd of March 2017 and has been up to date ever since.</p> <p>2) I have requested investigation into sms and data allocations on my number on the 27th of March 2017 and still till today I have not been assisted. I have two numbers and on one number I get double sms’s and data and on the other nothing – only minutes.</p> <p> </p> <p>Please can a manager at MTN contact me to have the above resolved as soon as posisble</p> <p> </p> <p>Thank you</p>

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Replies (1)
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Monique M's update01 Jun 2017, 12:46
Reviewer Update

Good day Ishie

Please give me a turnaround time to for queries to be resolved

Thank you

Monique