Handed over for a ***** account

<p>i had written a review earlier today about being handed over for a ***** account and this was the response from you guys..</p> <p>""<br />Thank you for your post.<br />We apologize for any inconvenience incurred.<br />MTN account number:A ********** <br />Kindly be advised that the ***** department has finalized the investigation done for the upgrade done on line ********** 00. The ***** department has reversed the upgrade done on this number.<br />Journal credit for R1237.20 has been passed against the account from the time the ***** upgrade has been done until the closing of the enquire this journal passed to the account was for the difference between the 2 package subscription fee.<br />The debit orders returned unpaid from February 2016 x 2 and the account placed on cash method.<br />The contract expired date was in September 2016, the last invoice generated to the account was for June 2016, once a account is handed over to legal the system will stop the invoices, however you will stay liable for the 24 month agreement signed.<br />The system did not generated invoices from July to September 2016. The contract expired in September 2016.<br />The account balance outstanding is for R222.00 (invoices not paid from July to September 2016 R249.49 + R268.49 short paid on the 13-7-2016.<br />Payment for R490.0049 need to be paid over to clear the account balance, this will be the last payment to MTN, once the payment reflect the legal department will remove your details from the ITC list.<br />Please make payment to the account.<br />Kind Regards,<br />Alice van der Merwe<br />Egain Ref: ********** 8""</p> <p><br />Well</p> <p><br />I do not know this account , i am not the one who opened it, as I said that I have been paying for something I unaware of.. As I stated it was a ***** account. . But however I will pay for the outstanding balance.. Which is R490.. For the sake of my name being cleared as soon as possible .. Can I have the banking details of where i should pay ? How will I know that the payment is reflecting with the legal department ? And after paying how long will it take till my name is cleared so that I can get a new phone on contract actually till i can open any account or contract without being rejected?</p> <p>Please send the relevant details of what I should do, and the account numbers to my email address ********** <p>and i would also like to be notified once my nane has been cleared please get back to me this is really really frustrating me</p> <p> </p>