1 reviews | Active since Jan 2015
Handed over but haven't even been contacted
<p>This is basically a continuation of my last review which was on the 31st of July and still nothing has been sorted out. I have now been handed over to debt collectors, but this is with NO verbal or written communication in the mean time since I was billed in April. I got an email saying thank you my review has been received and that's as much as I have received! I'm so tired of fighting a losing battle!! </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***