1 reviews | Active since Jun 2016
Handed over at your negligence
<p>I just received a call from Shapiro Shaik Defries and associates who informed me that after YOU stopped deducting the money 2 years ago for my contract, I am now liable for arrears, interest, early termination costs (i did not cancel any contract whatsoever) and then their legal fees. </p> <p> </p> <p>No one, i will repeat that - NO ONE contacted me in 2 years until today to tell me i owe you money. I have googled these cases and i see there are a lot of them where you just hand people over. I have sent a mail and i am posting this here. I refuse to have your negligence and lazy collection agencies affect my credit record.</p> <p> </p> <p>They have no proof of contacting me in the last year and prior to that i have not received a statement or an email from you guys either.</p> <p> </p> <p>I expect to be furnished with this detail and should i owe you any money (which i doubt) i will pay off minus that money your lazy collections team added and minus the early termination fee.</p> <p> </p> <p>I think you guys are scheming now to get money to pay for that huge fine you have been ordered to pay. What a way to treat your clients. Absolutely disgusting. I have a reference number for my complaint as well : ********** 2.</p> <p> </p> <p>I expect a speedy resolve of this query.</p> <p> </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the legal department for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the legal department for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
