vM
vijay M
1 reviews | Active since May 2010
13 Apr 2015, 12:59
Had to wait 30 mins even though I couldn't get
Hi guys, what's happening with your pathetic call center service, I called numerous time to cancel my contract which expiring next month.<br> Had to wait easy 30 mins and I couldn't get hold of at all, please resolve my issue.<br> I want to see if i can cancel in early, but i really cant get hold of you. what the hell is going on ? tnx
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Replies (1)
MTN South Africa's replyOfficial
24 Apr 2015, 14:56Hello mucharla,
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
Please note that the query has been escalated to the relevant department and they will revert back to you soonest.
Regards
Refilwe
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
Please note that the query has been escalated to the relevant department and they will revert back to you soonest.
Regards
Refilwe
REQ:***
MTN South Africa's reply24 Apr 2015, 14:56
Official
Hello mucharla,
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
Please note that the query has been escalated to the relevant department and they will revert back to you soonest.
Regards
Refilwe
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
Please note that the query has been escalated to the relevant department and they will revert back to you soonest.
Regards
Refilwe
REQ:***