sN
sibongile N
1 reviews | Active since Jun 2016
31 Jan 2017, 13:02
hackers
<p>I had R30 airtime and when i check my balance says R8 i then call mtn they tell me i am subscribed to airG which i dont know of and have NEVER subscribed on such,when i ask will i get my airtime back they say no but i ddnt subscribe. This is very bad and im not happy with mtn</p>
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MTN South Africa's replyOfficial
03 Feb 2017, 14:29Good day Sibongile,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
Please note that AirG is a third party content and we cannot refund you for that. You can send them an emil on *** to unsubscribe.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Tshepo M
REQ:***
Best regards,
MTN South Africa's reply03 Feb 2017, 14:29
Official
Good day Sibongile,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
Please note that AirG is a third party content and we cannot refund you for that. You can send them an emil on *** to unsubscribe.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Tshepo M
REQ:***
Best regards,