JA
Jenevieve A

1 reviews | Active since Sept 2016

21 Sept 2016, 08:26

H/W Fees -Charges on my account

<p>I received my invoice today upon viewing the invoice I noticed a H/W FEES charge of R176.00 incl vat. This is on for the last couple of months.<br /> I tried calling the call centre however I wait in line and when I finally get through I get cut off.</p> <p> I have not received this charge however last month i phoned in and they would have gotten back to me but still await feedback and now I see the charge on my account again?</p> <p>Please adviseand provide me a copy of my contract. please contact me via email or my mobile number listed</p> <p>Just for the record my account was moved over from Autopage Cellular, and funny enough i have three accounts and this is the only one with the charge. Account no C ********** (Cell Number ********** 268)</p> <p>Thanks</p>

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Replies (1)
JA
Jenevieve A's update27 Sept 2016, 07:51
Reviewer Update

Hello thank you for the feedback. Why couldn't the customer service people gave me the info?