GROSS SERVICE-***

<p>I updated my contact at MTN in Canalwalk , only to discover that the consultant didnot listen and only gave me 100 minutes - no data and no sms's. I then suggested that the contract is changed, they did this telephonically a few weeks ago saying that it would be changed immediately. The next day I called to say no joy as yet, they told me to contact them the next day!!! and so we go on and on and on!!! last week I called again very annoyed and the consultant says that there was another error whereby I was told that it would change immedialtely it did not and she suggested that I purchase once off data and sms's which would serve me until my package kicks in at month end. Guess what I discover that that didnt work and I'm told that the once off charges was invoiced but not delivered to me to use???? so best I call at month end to have it reversed and furthermore this will be escalated he further pointed out that he could see that I had a bad experience which went on for weeks...I was to followup yesterday it should be dealt with. I contact them today only to be told that its a long weekend and I should wait for Monday????? what dispecable service MTN I am definetely going to name and shame this company!!!</p>