DE
Denise E
1 reviews | Active since Nov 2010
02 Apr 2024, 16:49
GROSS INCOMPETENCE
My contract expired 12/03/2024, I gave a month notice on the 12/02/2024, I was informed and changed to pay as you go, I was told by the lady that my last premium would be in March which was R409.01, this month I get told I have to pay R177,71. I have been continuously messed around by MTN, the Towers branch confirms that my phone has already been changed to pay as you go and so has my app on my phone
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Denise E's updateReviewer Update
02 Apr 2024, 16:57When I took out the above contract the amount I signed for was R299.00 for 24 months, so in 24 months there was an increase due to inflation of 110.00 extra per month, you customers should be informed verbally before signing a contract.
DE
Denise E's update02 Apr 2024, 16:57
Reviewer Update
When I took out the above contract the amount I signed for was R299.00 for 24 months, so in 24 months there was an increase due to inflation of 110.00 extra per month, you customers should be informed verbally before signing a contract.