NK
Nazrene K

1 reviews | Active since Mar 2009

01 Oct 2019, 07:12

Greedy dishonest MTN

MTN have supposedly recorded my conversation when I signed up for my contract. Im always clear about what I can afford. Midway through they have increased my monthly costs citing ********* small print. To get out of it, despite having no device, means you have to pay a hefty penalty. Surely, if they changed the rules of the game one should be able to escape their clutches without a penalty!

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Replies (1)
NK
Nazrene K's update09 Oct 2019, 10:22
Reviewer Update
Yes Alice, you are saying exactly the same thing as me. I signed a 24 month contract and midway you opted to put up the price!!!

I did not budget according to this increased price and it is unfair of you to penalize me for wanting to opt out!