GG
Givas G
1 reviews | Active since Nov 2013
09 Mar 2016, 17:10
Greedy *******s
I sent my tablet for repairs to you guys and its on contract ,I am still paying for the contract.Today I am receiving an sms saying I must pay R456 for the repairs and if I reject the offer I must pay R330,Thats very stupid and greedy of you guys because the tablet is still under warranty and the repair form I signed its written that I will only pay R300 if you do not get any problem on the tablet now you want me to pay R456 all along I have been sending my handsets and were being repaired for free what changed now? I will not pay and you must repair the product this is my last time doing business with you. You are very greedy.Job number ***.GREEDY PEOPLE.
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MTN South Africa's replyOfficial
10 Mar 2016, 17:58Hello MADZIBABA,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
As per our telephone conversation I have requested insurance to assist and advise if they can cover the repair costs since you said the tablet is insured, feedback will be provided to you.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
As per our telephone conversation I have requested insurance to assist and advise if they can cover the repair costs since you said the tablet is insured, feedback will be provided to you.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply10 Mar 2016, 17:58
Official
Hello MADZIBABA,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
As per our telephone conversation I have requested insurance to assist and advise if they can cover the repair costs since you said the tablet is insured, feedback will be provided to you.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
As per our telephone conversation I have requested insurance to assist and advise if they can cover the repair costs since you said the tablet is insured, feedback will be provided to you.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,