EL
Estelle L

1 reviews | Active since Jun 2018

28 Jun 2018, 10:26

Great service with a smile

I would to share the great customer service I have received from Fabian MTN Canal Walk branch on Tuesday 26.06. It was my first time visiting the branch. I went in to ask for my SIM card to be cut to a nano sim as I was told it can be done. He told me it was too risky as it can damage the sim. He did a sim swop for me and to my amazement offered to transfer everything on my old phone over to my new phone. I was so grateful I mean he didn't need to do that and to top it all he did it was such a nice friendly attitude. I would just like to compliment him on his great service. Keep up the good work and thank you for going the extra mile. I really appreciate it, good service is so hard to find nowadays. Nice to know some people still have a passion for their work. Thank you for saving me all that trouble of having to do it myself☺

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Replies (1)
MTN South Africa
MTN South Africa's reply29 Jun 2018, 13:24
Official

Thank you so very much for your post, complimenting Fabian Solomons's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.

I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.

Thank you

Kevin