LS
Lizelle S

1 reviews | Active since May 2016

20 May 2016, 10:19

GREAT SERVICE ! MTN

<p>I did not receive data from MTN, after phoning and speaking to an agent he told me that data was loaded. Today I however visited the MTN Store at the Mall of the South and was assisted by ONE FRIENDLY GENT - ARTHER! He phoned MTN H/O and was told that my data was not loaded, he logged an inquiery and I received a call from him within 10min and was told that the data was loaded. MTN THIS MAN (ARTHER) IS ONE GOOD EMPLOYEE AND KNOWS WHAT CUSTOMER SERVICE IS ALL ABOUT!! THANKS ARTHER YOU ARE REALLY A STAR!!!</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply23 May 2016, 19:45
Official

Thank you so very much for your post, complimenting Arther's service. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.

I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.

Kind Regards
Siphumezo
REQ:***