RS
Robert S

1 reviews | Active since Feb 2012

17 Jul 2019, 07:34

Great service from Ntokozo Mthembu

I had a cell phone claim with MTN insurance and must say that I was surprised that when I called in to find out the progress on the repair I was told that the hand set was beyond economical repair, the assistance and attention from the Claims Administrator I spoke to Ntokozo Mthembu was very helpful and as I said to him it is the first time someone has called me to follow up Really do you get this any more GOOD WORK Ntokozo Mthembu keep it up

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Replies (1)
MTN South Africa
MTN South Africa's reply18 Jul 2019, 14:51
Official
Good day

Thank you for taking your time to post this wonderful compliment and for giving us the opportunity to assist you.  We are proud to have her in our team.


This compliment will be forwarded to our management team.


Warm RegardsZenetta Portia ViljoenComplaints Management team