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Lethabo M

1 reviews | Active since Dec 2012

23 Aug 2018, 15:39

Great service from Agent at Customer Care

I received great assistance from Jocelin Janpjies on my query for roaming charges to be deducted off my account at month-end and advice on authorising my spouse to access my account. She is very friendly, patient with additional queries and clear in her explanation. Much appreciated the service.

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Lethabo M's update24 Aug 2018, 12:30
Reviewer Update
Yes thanks, the authorisation will only be granted upon visitation of the MTN branch or the process you mentioned above. This was explained to me as well.