cG
claudi G
1 reviews | Active since Jul 2015
27 Jul 2015, 12:58
Great service
After exceptionally poor customer service experienced by MTN at store level due to the strike and my complaint on hello peter, Musa contacted me and arranged a telephonic upgrade and delivery at my house. He was super helpful and made sure to keep me up to date every step of the way. My heartfelt thanks for being the silver lining to such a frustrating experience
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MTN South Africa's replyOfficial
05 Aug 2015, 13:33Hello ClaudiG,
Thank you for your post.
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience
Regards,
Bronwyn
REQ:***
Thank you for your post.
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience
Regards,
Bronwyn
REQ:***
MTN South Africa's reply05 Aug 2015, 13:33
Official
Hello ClaudiG,
Thank you for your post.
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience
Regards,
Bronwyn
REQ:***
Thank you for your post.
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience
Regards,
Bronwyn
REQ:***