NM
Nhlalala M

1 reviews | Active since Oct 2013

11 Apr 2019, 14:48

Great customer service at MTN Morningside

After coming close to cancelling my contract with MTN, I decided to give them a chance and visit MTN in Morningside to do my upgrade again after returning my last phone within the 7days. I walked in and I was assisted by Vincent Rangwana. Even though I spent close to an hour and a half at the store because their system was done he had even suggested that they can deliver my phone at my work address if the system didn't come back. This was a pleasant experience and I will definitely go back to that store in the future if I require anything as you can tell that customer service is their number one priority.

Thanks Vincent for redeeming my faith in MTN.

0
Replies (1)
MTN South Africa
MTN South Africa's reply12 Apr 2019, 07:42
Official
Good day Nhlalala,

Thank you for taking your time to post this wonderful compliment.

We are proud to have Vincent in our team. 
Hard work will certainly not go unnoticed as this compliment will be forwarded to Vincent's management and regional team.

Warm regards,Mazwi ZumaComplaints Analyst