NM
Ntombikayise M

1 reviews | Active since Jun 2019

25 Jun 2019, 20:13

Great Customer Service

I called to have my insurance updated to my new device after i lost my first, the process was very swift and the consultant (Tanisha Crocker) was very helpful. Thank you Tanisha for being such a great help to me.

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 Jun 2019, 10:31
Official
Good day

Thank you for your recent correspondence. 

At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you. 

We'd therefore like to thank you for taking the time to send us this fantastic positive feedback!  We take great pleasure in knowing that you enjoyed your MTN experience. 

Thanks again for your patronage and continued support. 

Should you require any further information, please do not hesitate to contact us. 
 Warm Regards 
Sizwe Schoeman Complaints Management team