MC
Matthew C
1 reviews | Active since Feb 2016
16 Feb 2016, 12:53
Great customer service
I had recently gone to get my new sim card sorted out for my iPhone and had popped into the MTN branch in Vincent Park.<br> I was dealing with a lady by the name of Samantha who was extremely helpful, had a smile on her face and absolutely made my day due to her knowledge in the MTN products. She had told me everything I need to know before I even asked the questions.<br> Fantastic customer service!!!<br> Deserves a massive 10/10.<br> I will definitely be back to that particular branch when I need to purchase a new phone and laptop in a couple of weeks.
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Replies (1)MTN South Africa's replyOfficial
17 Feb 2016, 13:51Hello MattCave,
Thank you for taking out some time to compliment Samantha.
We will forward the compliment accordingly to the stores management team.
Regards
Tim
MTN Complaints Management Team: REQ:***
Thank you for taking out some time to compliment Samantha.
We will forward the compliment accordingly to the stores management team.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply17 Feb 2016, 13:51
Official
Hello MattCave,
Thank you for taking out some time to compliment Samantha.
We will forward the compliment accordingly to the stores management team.
Regards
Tim
MTN Complaints Management Team: REQ:***
Thank you for taking out some time to compliment Samantha.
We will forward the compliment accordingly to the stores management team.
Regards
Tim
MTN Complaints Management Team: REQ:***
