GPRS Disconnection

Item: MTN South Africa
Rating: 2
Author: Tlou K

Today marks a month without having no GPRS after changing to data contract. The call center cannot help me and they tell me that my number is still on prepaid but i receive data every month which i cannot use due to GPRS disconnection. I tried to be patient and have ran out of it. This is the most USELESS service i have ever received in my life.

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

11 Sept 2015, 10:44

Hello tloukgaabi,

Apologies for the late reply

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Our records indicate that you GPRS and data services are currently active and your are able to connect to the internet

Regards
Rajesh
REQ:***

Best regards,

MTN South Africa's reply11 Sept 2015, 10:44

Official

Best regards,

GPRS Disconnection

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