Got a contract with ...

Got a contract with the guy call Bongane from Cradlestone mall and they never explained the terms and conditions well and with a month they say you owe them 7000 because they I’ve put airtime and data for you and which I never asked for , I made it clear that I don’t want anything additional and it affects my credit, even the manager Cadle said she will Call back for feedback even now they haven’t MTN it’s a ****