QJ
Qiniso J
1 reviews | Active since Jun 2019
20 Jul 2020, 12:27
Goodluck Cancelling With MTN
MTN,
A whole hour to speak to an agent, then have my line cut without any assistance???
Helpful (0)
Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
21 Jul 2020, 07:56Good day Qiniso,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly provide us with a brief description of your complaint so that we may assist you further.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly provide us with a brief description of your complaint so that we may assist you further.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply21 Jul 2020, 07:56
Official
Good day Qiniso,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly provide us with a brief description of your complaint so that we may assist you further.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly provide us with a brief description of your complaint so that we may assist you further.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
QJ
Qiniso J's updateReviewer Update
21 Jul 2020, 11:58I called in again and was advised to wait 72 for a callback from cancelling department. I asked who i spoke to to submit my cancellation as i cant be waiting for another hour for assistance.
QJ
Qiniso J's update21 Jul 2020, 11:58
Reviewer Update
I called in again and was advised to wait 72 for a callback from cancelling department. I asked who i spoke to to submit my cancellation as i cant be waiting for another hour for assistance.
QJ
Qiniso J's updateReviewer Update
24 Jul 2020, 09:14hi,
I have not recieved any phone calls - ref number *** Please assist.
I have not recieved any phone calls - ref number *** Please assist.
QJ
Qiniso J's update24 Jul 2020, 09:14
Reviewer Update
hi,
I have not recieved any phone calls - ref number *** Please assist.
I have not recieved any phone calls - ref number *** Please assist.