Goodbye MTN

Good bye MTN, goodbye, goodbye, goodbye...

I have been unable to terminate the service from MTN for which I am not under contract, that I do not want and am not receiving. The service is data via a modem. Before my contract ended, I visited a MTN store to inform MTN that I did not want to recieve the service after the contract end date. Due to lack of signal, I had in any case not been receiving any service for many months. I was told that I could only cancel the service by phoning ‘Customer care’ on the day of the contract end. I have neither cellular signal nor landline at my present location. When I travelled of the property to call, the ‘customer care’ number told me to hold for a long time because of a reduced number of operators. While holding for a long time, thje call dropped due to poor signal. I have sent many emails to MTN repeating my request to terminate and explaining the difficulties in calling ‘customer care’. The responses from MTN are escalating bills and threats of blacklisting and legal action.