MM
Mpho M

1 reviews | Active since Apr 2014

27 Oct 2015, 18:47

GOOD WORKERS WHO GO EXTRA MILE TO SAVE MTN IMAGE

2 weeks ago I was angry and frustrated with MTN for not responding to my insurance issues. I am here to tell that it was not MTN that was a problem. I realize that it was about speaking to wrong people who don't know their purpose in the company. I will like to give compliment the following 3 people who went extra mile to bring back the smile For getting a good service. Their Names are as follows:TSHIDI NGELE from Riverside store in Nelspruit for comforting me and always being patient, helping me to resolve the matter. BUSI from MTN insurance for being patient and going in all offices where I demanded to be heard and delivering the message and being so patient with me wen I was boiling. NTOMBI SIBEKO for taking her time to look at my problem and brining a solution that put back the smile so back. Last time I jumped for joy like that was when I got my 1st job. As for BRIDGET I don't have anything good to say about her.<br> <br> Thanks to this three amazing people. You are an assert to MTN

0
Replies (1)
MTN South Africa
MTN South Africa's reply30 Oct 2015, 07:37
Official
Hello Mpho929,

Thank you so very much for your post, complimenting TSHIDI NGELE ,BUSI and NTOMBI SIBEKO's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.

I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.

Thank you
Kind regards
Nompumelelo
REQ:***