SP
Siyabulela P

1 reviews | Active since Jan 2017

26 Nov 2018, 08:51

Good Service recovery

I would like to say thank you MTN after o wrote my review on the bad service I have experienced, they immediately contacted me and solved the problem. This is really showing that you care about your customer. Thank to Hellopeter team, this platform really assist companies and customers.

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 Nov 2018, 09:13
Official
Good day Siyabulela,

At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. 

We'd therefore like to thank you for taking the time to send us this fantastic positive feedback!  We take great pleasure in knowing that you enjoyed your MTN experience.

Thanks again for your patronage and continued support.

 Warm Regards
Mazwi Zuma
Complaints Analyst