1 reviews | Active since Dec 2010
Good riddance to MTN.
Dear MTN. Please can you do something about your communication and your customer service. Your "systems" have been slow for as long as I can remember. Your customer service is absolutely disgusting. and your retentions team could not even be bothered to try and retain a customer. Your best offer to me was one I could get myself as advertised on your yello trader. this after being promised that I would be given a much better deal to stay with MTN. only to find that its not what was discussed or what I wanted. Seriously guys, what on earth is wrong with you as a company? your retentions consultants all give different stories too? maybe you need to start looking at why people want to leave. Today, I completed my cancellation, and will be porting to your competition who CAN offer me the devices I want, and at a much lower price. Good riddance, from a long time loyal customer who is being treated like a number.
