EB
Ernest B

1 reviews | Active since Mar 2013

19 Sept 2015, 10:32

Good cell phone people are hard to find

My wife's Samsung started playing up. MTN at Value Mart and Woodlands Pretoria were incapable or unwilling to assist or solve the problem. In desperation she bought a new Samsung Core Prime. Tumelo at MTN at The Grove Mall solved all the set-up problems with the new phone and transferred all the data from the old phone in no time at all. Technicians at other MTN outlets should take some lessons from him in customer care.

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Replies (1)
MTN South Africa
MTN South Africa's reply19 Sept 2015, 11:24
Official
Hello ebovey,

Thank you for taking your time to post this wonderful compliment.

Hard work will certainly not go unnoticed as this compliment will be forwarded to our management team.

Regards,
Ayanda
REQ:***