TB
Thobeka B

1 reviews | Active since Mar 2018

09 Mar 2018, 15:11

Good Afternoon

Last year my mtn contract was taken to legal department didnt pay for 2 or 3 months this year January paid R1060 at ABSA after that called mtn to ask if they have received my money because i've paid them they told me they are unable to view my account/contract because its in Legal Department they asked my details cell number so that a consultant can call me and answer my question up until now no one has called me

called mtn several times i think more than 10 times sometimes they will say their system is off/down must call again

Please help hellopeter i want to clear my name want to know my ballance if i have settled my debt or i'm still owing them

0
Replies (3)
MTN South Africa
MTN South Africa's reply10 Mar 2018, 18:57
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Please assist me with the account details for further assistance.

Please contact me on *** , Monday morning. I am available from 7h00 in the morning.

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,

TB
Thobeka B's update12 Mar 2018, 13:30
Reviewer Update
No one is picking this number tried five times to call it
TB
Thobeka B's update14 Mar 2018, 13:45
Reviewer Update
Please send me contact details for MTN Contract Legal office because the one i was given no one is answering