LG
Llewellyn G
1 reviews | Active since Jan 2015
12 Jun 2015, 14:03
GOING THE EXTRA MILE
After weeks of continuous problems and extremely insufficient service and solutions, Lerato (never got her surname) - MTN ref number: *** went the extra mile when she could not assist me with my query but offered to go to another department, in her own lunch time, to resolve my issue. She even returned my call to confirm that it was resolved.<br> <br> MTN, I hope she receives some kind of acknowledgment for this because corporates needs more employees like this! WELL DONE AND THANK YOU VERY MUCH!
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MTN South Africa's replyOfficial
15 Jun 2015, 09:16Hello Llewellyn Gerber,
Thank you for your recent correspondence.
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our.
Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience.
Thanks again for your patronage and continued support.
Should you require any further information, please do not hesitate to contact us.
Warm Regards
MTN
REQ:***
Thank you for your recent correspondence.
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our.
Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience.
Thanks again for your patronage and continued support.
Should you require any further information, please do not hesitate to contact us.
Warm Regards
MTN
REQ:***
Best regards,
MTN South Africa's reply15 Jun 2015, 09:16
Official
Hello Llewellyn Gerber,
Thank you for your recent correspondence.
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our.
Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience.
Thanks again for your patronage and continued support.
Should you require any further information, please do not hesitate to contact us.
Warm Regards
MTN
REQ:***
Thank you for your recent correspondence.
At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our.
Management Team to inform them of the excellent service rendered to you.
We'd therefore like to thank you for taking the time to send us this fantastic positive feedback! We take great pleasure in knowing that you enjoyed your MTN experience.
Thanks again for your patronage and continued support.
Should you require any further information, please do not hesitate to contact us.
Warm Regards
MTN
REQ:***
Best regards,