TM
Tshepo M
1 reviews | Active since Sept 2015
31 Oct 2018, 08:38
Going silent without feedback
I spoke to a consultant named Precious concerning my issue.I bought 1Gb night express at around 2am.And when I wanted to consume the data on the next kicking midnight,my balance was zero.I called customer care and spoke to Precious whom thereafter gave me this reference Smc/ ********** 5864,and that was the end.Until today I have not used the data that I purchased from MTN night express
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MTN South Africa's replyOfficial
31 Oct 2018, 20:55Thank you for your post.
We sincere apologized for any inconvenience incurred.
The back end group is looking into the compliant.
We are waiting on feedback for the outcome.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply31 Oct 2018, 20:55
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
The back end group is looking into the compliant.
We are waiting on feedback for the outcome.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,