VP
Vicky P

1 reviews | Active since Mar 2013

20 Oct 2015, 09:33

Going on two weeks and still no contact

I placed a complaint about MTN last week Monday regarding my new contract, which was supposed to commence on 9/10. To date MTN has still not activated the Sim card, so the contract is not working. After numerous complaints and calls via various media

0
Replies (1)
MTN South Africa
MTN South Africa's reply21 Oct 2015, 09:00
Official
Hello Vix123,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Please switch off the handset, remove the sim card. Place back and try to make a call.

Kind Regards,

Alice van der Merwe

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