Going nowhere slowly
<p>Dear MTN,</p> <p>it is impossible to get through to your cancellations department.</p> <p>the two numbers I was given to call them directly were fax numbers .....</p> <p>please adhere to this as urgent as I am immigrating and therefore need to pay the termination fee. If that's what u want ?!?!</p> <p> </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note the below from our cancellations:
***
est etfees as per system ....
R3887.46 +14% = R 4431.70 +
R 1,190.91 (unbilled )
Total est : R5622.61 valid till 2017-05-13 adv the customer the quote will change when the usage increases ... ta
payment reflection adv ... ta
warm regards
mike
Complaints Management Team
Reference Number: ***1
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note the below from our cancellations:
***
est etfees as per system ....
R3887.46 +14% = R 4431.70 +
R 1,190.91 (unbilled )
Total est : R5622.61 valid till 2017-05-13 adv the customer the quote will change when the usage increases ... ta
payment reflection adv ... ta
warm regards
mike
Complaints Management Team
Reference Number: ***1
Best regards,