JO
Jeanette O
1 reviews | Active since Oct 2012
27 Aug 2015, 10:55
Gives airtime and then let is expires
MTN I do not know what you are up to. On the 22nd of every month I get airtime loaded on my phone. I get a 500mb data bundle every month, but after only 5 days you send me an sms saying that the data bundle has expired. How can you only give me 5 days to use my data bundle? I paid for it - so surely it should last much longer! In plain and simple terms you are *****ing and ripping me off!
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
27 Aug 2015, 12:55Hello Jeanetteoosterhu,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the data bundle depletes as per normal and no irregularities.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the data bundle depletes as per normal and no irregularities.
Best regards
Mantoa
REQ:***
MTN South Africa's reply27 Aug 2015, 12:55
Official
Hello Jeanetteoosterhu,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the data bundle depletes as per normal and no irregularities.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the data bundle depletes as per normal and no irregularities.
Best regards
Mantoa
REQ:***
