1 reviews | Active since Oct 2013
Give me a break
<p>I changed my WiFi on the 02/02/2017 to Upgrade UYO Invoice No: INV ********** 1, the tariff is supposed to be 24 MTH My MTNChoice 2GB@89 however I am being charged R139.00, when i log into MTN Active the contract details says R139.00 and there is a R50.00 discount which makes it R89.00. I am paying the wrong amount. I would like this to be corrected and the R50.00 discount I was supposed to be getting to be refunded to the account, I signed the agreement for R89.00. I can send you the contract summary. This is the second request I have sent about the WiFi!!!!!!!!!!!!!!</p>
Thank you for your post.
We apologize for any inconvenience incurred.
The request has been sent to the billing support team to add the discount for 50% on cell number ***. Once the billing department has added this service the account will be credited for the discount not received from February to March.
Kind Regards,
Alice van der Merwe
Reference Number: ***0
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
The request has been sent to the billing support team to add the discount for 50% on cell number ***. Once the billing department has added this service the account will be credited for the discount not received from February to March.
Kind Regards,
Alice van der Merwe
Reference Number: ***0
Best regards,