WvdB
Wilna van der Berg

1 reviews | Active since Aug 2011

21 Jul 2015, 08:12

Ghost

I am a ghost to MTN on their data base. Try everything in the book tomget somebody to help me. They take my money every month. They even send me via email my bill. When trying to uograde i am nowhere to be found. Headoffice was send an email to assist. Nobody helped me. This Abdre guy was suppose to send an email to headoffice from the Kimberley branch. No respons.

0
Replies (1)
MTN South Africa
MTN South Africa's reply27 Jul 2015, 10:14
Official
Hello pvdberg@,

Thank you for taking the time to raise your concerns with MTN.

Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.

We see from our systems that you were in contact with one of the agents on 23rd July.

Regards
Mary
REQ:***