MB
Martin B
1 reviews | Active since Sept 2015
09 Sept 2015, 13:53
Getting SMS spam all the time
Since switching to MTN prepaid, I have been getting a massive amount of spam via SMS - a lot of it proudly from MTN. For example, when I purchase new airtime, I get about SIX sms'es (some duplicates) trying to sell me stuff.<br> <br> Surely this is not legal?
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Replies (1)
MTN South Africa's replyOfficial
09 Sept 2015, 15:39Hello naboo,
We are truly sorry for the inconvenience caused.
We can confirm that we've now requested our Marketing Team to add your number to the opt list in order not to receive any SMS advertising.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team
We are truly sorry for the inconvenience caused.
We can confirm that we've now requested our Marketing Team to add your number to the opt list in order not to receive any SMS advertising.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team
MTN South Africa's reply09 Sept 2015, 15:39
Official
Hello naboo,
We are truly sorry for the inconvenience caused.
We can confirm that we've now requested our Marketing Team to add your number to the opt list in order not to receive any SMS advertising.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team
We are truly sorry for the inconvenience caused.
We can confirm that we've now requested our Marketing Team to add your number to the opt list in order not to receive any SMS advertising.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team