Getting ********** by MTN
<p>going over borders you need to be extremely careful with MTN as they charge you rediculous fees but before you go they can not tell you what those fees will be even there network gives errors and the people in there stores can not even help with rates. But when you return the system that was giving errors is now working and they have charged you R125.00 per mb yes R125.00 per mb so I was charged R6000.00 for the use of 49mb of data not for phone calls, when logging a complaint you basically get told tuff luck that is your account. So I say be very careful with MTN. </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please note that a billing query for the invoice dated 2016-09-01 has been logged for investigation, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please note that a billing query for the invoice dated 2016-09-01 has been logged for investigation, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
I have already been told that my account is correct and been checked but it was with great disgust that after being such a long customer of Mtn that when my wife went to the store and I tried finding out the costs before I left no one could help the only service provider that I could access at the time that didn't give me an error was only 1.25mb so why would I ever have even imagined that the other service provider could be 100 times more expensive this does not make sense and is ****************.
I have already been told that my account is correct and been checked but it was with great disgust that after being such a long customer of Mtn that when my wife went to the store and I tried finding out the costs before I left no one could help the only service provider that I could access at the time that didn't give me an error was only 1.25mb so why would I ever have even imagined that the other service provider could be 100 times more expensive this does not make sense and is ****************.
Now it is getting closer to we're I have to pay this ******* account and I have no response so it looks like MTN just does not care and has that tuff luck attitude
Now it is getting closer to we're I have to pay this ******* account and I have no response so it looks like MTN just does not care and has that tuff luck attitude
So much for Complaining Mtn just not give a damn they got there money I hope they enjoy ripping people off I must say when my contract comes up for renual I will think twice
So much for Complaining Mtn just not give a damn they got there money I hope they enjoy ripping people off I must say when my contract comes up for renual I will think twice
So much for Complaining Mtn just not give a damn they got there money I hope they enjoy ripping people off I must say when my contract comes up for renual I will think twice
So much for Complaining Mtn just not give a damn they got there money I hope they enjoy ripping people off I must say when my contract comes up for renual I will think twice