LN
Lusanda N
1 reviews | Active since Dec 2011
21 May 2015, 08:53
GETTING MORE USELESS
COME ON NOW MTN I DON'T HAVE TIME TO PLAY HIDE AND SEEK WITH YOU, I AM VERY BUSY. YOUR LAST RESPONSE WAS TO SEND MY IMEI NUMBER, WHERE EXACTLY MUST I SEND THIS NUMBER. WHY ARE YOU GIVING ME INSUFFICIENT INFORMATION. I NEED THIS SORTED OUT SOON RATHER THAN LATER. I NEED ASSISTANCE LET'S NOT WASTE EACH OTHER'S TIME. <br> <br> Thabelo<br> REQ:***
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Replies (1)
MTN South Africa's replyOfficial
29 May 2015, 13:07Hello lnyangwa,
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
This matter has been escalated to the store's regional management team for urgent attention. You will be advised of the outcome.
Please try and go back to the EDGARS City in Adderley street to get the Job card number of the repair.
The number supp**** is on our pre-paid platform.
Regards
Jean
REQ:***
Regards
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
This matter has been escalated to the store's regional management team for urgent attention. You will be advised of the outcome.
Please try and go back to the EDGARS City in Adderley street to get the Job card number of the repair.
The number supp**** is on our pre-paid platform.
Regards
Jean
REQ:***
Regards
Best regards,
MTN South Africa's reply29 May 2015, 13:07
Official
Hello lnyangwa,
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
This matter has been escalated to the store's regional management team for urgent attention. You will be advised of the outcome.
Please try and go back to the EDGARS City in Adderley street to get the Job card number of the repair.
The number supp**** is on our pre-paid platform.
Regards
Jean
REQ:***
Regards
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
This matter has been escalated to the store's regional management team for urgent attention. You will be advised of the outcome.
Please try and go back to the EDGARS City in Adderley street to get the Job card number of the repair.
The number supp**** is on our pre-paid platform.
Regards
Jean
REQ:***
Regards
Best regards,