CW
Chia-Yu Wei
1 reviews | Active since Oct 2010
03 Jun 2015, 16:53
Getting jerked around by call centre
I receive my invoices via an email link. For over a month now, the website that the link directs me to has been \down due to upgrade". I finally got fed up with waiting and called the call centre"
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Replies (1)
MTN South Africa's replyOfficial
08 Jun 2015, 14:12Hello reagw83,
Hello reagw83,
Thank you for bringing this to our attention. We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that the site is currently being upgraded for your convinience. You may also check your invoice via MTN Active.
Please be patience as this is being done to improve the service.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
REQ:***
Hello reagw83,
Thank you for bringing this to our attention. We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that the site is currently being upgraded for your convinience. You may also check your invoice via MTN Active.
Please be patience as this is being done to improve the service.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
REQ:***
Best regards,
MTN South Africa's reply08 Jun 2015, 14:12
Official
Hello reagw83,
Hello reagw83,
Thank you for bringing this to our attention. We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that the site is currently being upgraded for your convinience. You may also check your invoice via MTN Active.
Please be patience as this is being done to improve the service.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
REQ:***
Hello reagw83,
Thank you for bringing this to our attention. We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that the site is currently being upgraded for your convinience. You may also check your invoice via MTN Active.
Please be patience as this is being done to improve the service.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
REQ:***
Best regards,