1 reviews | Active since Nov 2010
<p>I am getting calls from a number ********** , actually my father, my mother and I are receiving calls from that number, they phoning each of us twice a day! They have all my accounts details for my MTN contracts and want to do upgrades on the phone. They called on Friday and I agreed to upgrade one data sim on a month to month contact - 1GB for R89. The same person calls me on Monday and says I agreed to 1 GB for R110 for 24 months, I said no I didn't and he said they don't do month to month. I told him to cancel the deal immediately. Now I am getting calls to upgrade. Who gives MTN the right to share my information if this company is not part of MTN. If I wanted an upgrade, I would go into a store and get one. I don't enjoy people harrassing me and my elderly parents.</p>
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Siphumezo
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Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
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