BH
Bowayne H

1 reviews | Active since Apr 2015

21 Apr 2015, 11:05

Get no response from customer care mail

Emailed customer care, to cancel my cell contract, <br> 30 days notice cancellation sent. 2 emails. one on the 2 April, other on 17 April, <br> NO REPLY WHATSOEVER!!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply06 May 2015, 15:25
Official
Hello Bowayne,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the term date of the contract is for the 17-05-2015 and it will be cancelled then.

Best regards
Mantoa
REQ:***