GET NO RESPONSE

On 29 January 2016 I went to Kathu branch to apply for a additional contract (internet device I saw on their MTN online shop). They just advised me that they don't have it in stock, and that I must phone MTN direct to order / apply for it.<br> <br> So that evening, I app**** via the online shop for the device, go a e-mail, stating my reference number. Few days have passed, still no response, so I have reapp**** for the advise 3 times more, since no-one phones me back. On Monday I phoned MTN Direct, got through to a lady, who weren't interested in my reference number, just told me that I must mail / fax her all my documents. So on Monday afternoon, I mailed her everything she asked for and I have quote my reference number. Until today, she hadn't phoned me back or rep**** to my e-mail. I mailed her this morning to confirm if she received everything, but absolutely no response what so ever. The device I want for that special price are only available for a few days left now, so I really want the device, but with the no response, I don't know.