JR
Jeanita R

1 reviews | Active since Oct 2014

21 May 2016, 01:30

Get lost

<p>I had a two year contract that expire in January. On the 14th of January I went to cancel the contract. Ever since I have been 5 times to the shop to cancel the same contract . Still no luck. I now have a list of reference numbers, paid almost R600 for a contract I am not using and cancelled endless times. I consider that theft and will never in my life do busness with MTN again</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 May 2016, 15:29
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Please be advised that your query has been escalated to the relevant functional unit for resolution.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,