gatvol with MTN *** service

i'm really gatvol of your *** service and nonsense i'm getting from you people. your guy from insurance department made a *****, used my account, upgrade my contract and misused everything and I got billed. I had to drive all the way to your head office to get this sorted because the people that you employ at the stores here are worse than useless with lack of knowledge. at your head office Kevin and the other guy from the ***** department really helped me nicely and they managed to reverse everything and clean my account. I was told that no money will go off my account and should it go off I just have to do a reverse. yesterday money went through, I went to bank and did a reverse. this morning again you took my money, for what???? I don't want your stupid credit. give my money back and go sort out the guy from your insurance department who misused my account. it was a ***** confirmed by your ***** department. I don't want you guys to give me a credit. I want you do what I was told there, I will get my money back and clean my account. I in any case don't want to upgrade my contract with you guys, I'd rather try Vodacom because i'm so gatvol of your nonsense. who will pay back my petrol money for driving around because of your ***?

please sort out your mess. I have had enough with you people.