CS
Chante S

1 reviews | Active since Feb 2012

08 Nov 2015, 10:03

GATVOL ----- still no EXPERIA M5

So my husband went in AGAIN to MTN to find out if theyve magically received stock for the M5. AND NO SURPRISE there ,no stock.... No one knows when stock will come in, only says not this week. Doesnt take much to assume that. If I dont get my GOLD EXPERIA M5 phone by end of this week I will be asking my husband to go in and cancel all our mtn accounts, this is the second upgrade that we are having issues with NO STOCK and to be honest Im getting tired of it, getting tired of losing money because I can not access my old info/work on my phone Im having to use, my work is based of being able to use my phones camera quality, android system and great overall use, tired of no one knowing whats going on. Im surprised MTN is still going as Ive heard numerous rumours your not going to be around for longer, starting to think this is the real reason for not bringing in stock as ADVERTISED.<br> <br> Please dont bother to reply if you dont actually have something worth while replying, or have my phone in your hand, cause at the moment it seems like Im just getting told things to keep me off MTNS back

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Replies (1)
MTN South Africa
MTN South Africa's reply09 Nov 2015, 09:50
Official
Hello chante25,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we were expecting stock from October however we were not able receive stock as Sony has temporarily put a hold on the distribution of the Xperia M5 until further notice. At this point the delivery of this device is out of MTN hands.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng Rakoena
REQ:***