Gatvol

I have been struggling since 4 December 2019 for MTN to cancel my deal I took online. After promises of 2 days for 4 days in a row MTN stopped communicating with me. They stopped returning Facebook messages and DM posts.

They deliberately ignored me answering people below my post.

This delay has resulted in the deal I had going from R448 per month to R499 per month. This is unacceptable and MTN's fault. According to the rules of TCF and consumer protectionact they slipped up and need to correct this. I want this sorted before the 19th of December, closing date of the Company store. I want the deal for R448 as promised not my fault that head office cannot follow simple English instructions.

Do this a.s.a.p