Gatvol ... First I had phone problems, then my voicemail (still ongoing). Now I am told that if I go over a certain amount my account gets suspended. Now after chatting to the guys I get why they are doing it. Nobody mentioned my affordability when I upgraded. If I knew I would have gone for a cheaper phone option. I phoned the call centre and spoke to a Terillium or William at Credit (Could not hear his name properly). And all he did is kept on explaining to me why they are doing it and the more I tell him that I know why, I would rather know why I was not old that when upgraded he said it is covered in the contract although the amount is not explicitly stated. In the end I got so angry because he kept on saying the same thing that I started shouting and he told me he is going to drop the call. Lekker. I know it is not nice to work with angry clients but try then not to make them angry. And the best of all why I think I went over the allowed amount is because last night I got a monthly data bundle and even then nobody bothered to tell me about the allowed limit. Can you please send me my contract and then I would like to know how I get out of my contract. This is unfair.
Best regards,
Best regards,
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