Gateway Mtn Very Bad Service

Firstly I gave 1 star which they don't even deserve. This is Mtn Gateway Managed by Thevashen Govender . Salesperson Stephanie Ibrahim, whose the most rude and uncouth consultant I ever dealt with for the many years I have been with Mtn.I went to that store as I was in Gateway mall on the 22 March 2024, I spoke to her about what cellphone I wanted, she tried to assist me,but the system went offline, so I went back on 23 March she gave me the 2 cellphones A25. After I got the cellphone most of my stuff didn't get added on ,and it kept switching off while speaking. So I called her on 29th on her cell,she said she's day off,so I apologized Amy hubby, she said no problem we must come the next day which was 7th day, so I could change for another cellphone. My husband took me and we noticed a sticker which read 12.15 to 1.15pm prayer. So there was a consultant still in the store helping his client, he said Stephanie is on lunch, so my husband tried calling her she didn't answer, he was getting frustrated because she didn't notify us about the prayer time, an he needed to go back to work, so we left around 1pm coshe was getting late, then Stephanie called as we entered Reservoir hills, and my husband said we can't come back as he gt. work, so he asked her why didn't she inform us, then we wouldn't have come earlier. She started yelling at my husband and said why he didn't make an appointment with her, and it's people like him that spoilt her day cos she was fasting, she also said that it was not her or her father that made the cellphone, she was screaming and talking, my husband cut the. Call on her.Up to now no Manager called me and apologized for a cheap behavior. That store compared to Pavillion branch, had no chair for client to sit. You have to stand for over half an hour to sign your contract. I do not recommend anyone to take a contract with them. Even if you are desperate, rather go to another Mtn store like Pavillion, staff are always warm and welcoming with a smile.