1 reviews | Active since Oct 2016
I went into the mtn store last week where i was convinced to upgrade to the new galaxy 8. I then decided to go ahead and take the upgrade, only for the sales consultant to tell me there is no stock after signing the papers. I then said, okay that's no problem, when will the stock arrive. She responded by saying early next week.
It is exactly a week later, i have called the MTN number at least 5 times a day where there is no response.
I went into the store and the sales consultant then changed the story. She now does not know when the stock is arriving.
I would feel better about the situation if they followed up but not one ring was given.
I do not have a phone to work with right now and i took this contract because i desperately need one.
Utterly disappointed and disgusted with mtn customer service
Good day Saudiq,
Kindly accept our sincere apologies for any inconvenience caused.
We tried contacting you however the call went to voice mail, please send a private message with your contact details and advise when you are available.
Regards,
MTN S.A.
Best regards,
Good day Saudiq,
Kindly accept our sincere apologies for any inconvenience caused.
We tried contacting you however the call went to voice mail, please send a private message with your contact details and advise when you are available.
Regards,
MTN S.A.
Best regards,
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